Legal Documents
Last updated: 1 December 2026

EP444 Terms & Conditions — Complete Platform Usage Guide

Please read these terms carefully before using ep444's services. By registering an account, claiming a bonus, or placing any bet, you are deemed to have accepted these terms.

Key Terms at a Glance
Key points to know before reading the full document
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Age Requirement — 18 and above

You must be 18 years of age or older to open an account and use EP444's services. A National ID (NID) may be required for age verification.

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One Account Per Person

Each user may only hold one account. Holding multiple accounts will be considered bonus abuse and may result in all accounts being terminated.

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Bonus wagering requirements made clear

Every bonus on EP444 comes with clearly stated wagering requirements. Bonus funds cannot be withdrawn before those requirements are met.

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Data Protection & Privacy

Your personal information is stored and protected in accordance with ep444's Privacy Policy. It is never shared with third parties.

Fast withdrawals, hassle-free process

Once all conditions are met, withdrawal requests are processed within 15 minutes to 24 hours. Large amounts may require KYC verification.

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Transparency in Dispute Resolution

For any disputes, please contact our Support team first. If the matter remains unresolved, you may submit an appeal to the licensing authority.

01General Introduction & Eligibility

These Terms and Conditions (hereinafter "Terms") govern the use of the ep444 platform and all its services. ep444 (hereinafter "Platform" or "ep444") is an online gaming and betting service operating under a Curaçao eGaming licence.

By accessing the platform, creating an account, or using any of our services, you confirm that:

  • You are at least 18 years of age.
  • You do not reside in any country or region where online gaming is prohibited by law.
  • You are playing for personal enjoyment and not for professional or commercial purposes.
  • All information you provide is accurate and up to date.
Important: These Terms & Conditions may be updated periodically. Please check the last updated date on each visit. Continued use of the platform following any update constitutes acceptance of the revised terms.

02Account Registration & Verification

A valid account is required to access and use EP444's services. During registration, you must provide your real name, date of birth, email address, and mobile number.

Single Account Policy

Each user may only hold one account. Creating multiple accounts under the same person, household, device, or IP address is strictly prohibited. ep444 reserves the right to suspend or terminate all associated accounts if this rule is violated.

KYC Verification Process

Ep444 may carry out identity verification (KYC) at any time for security and legal compliance purposes. KYC is typically required in the following situations:

  • When withdrawing a large amount (৳50,000 or more) for the first time.
  • When unusual activity is detected on an account.
  • When verification is required to comply with Anti-Money Laundering (AML) regulations.
Required Documents: National ID (both sides), a selfie photo, and a name match with the payment method. Verification is completed within 24 hours of document submission.

It is solely the user's responsibility to keep their account password and login credentials confidential. ep444 is not liable for any unauthorized access resulting from shared credentials.


03Deposit & Withdrawal Policy

Deposit

Deposits on EP444 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is ৳200. Deposits are generally credited instantly. If there is any delay, please contact support with your transaction reference number.

  • The name on the deposit must match the name on the account.
  • Deposits made through third parties are strictly prohibited.
  • Cryptocurrency is not currently supported.

Withdraw

A minimum balance of ৳500 is required to make a withdrawal. Any portion tied to an active bonus cannot be withdrawn until the wagering requirements are fulfilled. Withdrawal processing times:

1
Apply
2
Verification
3
Process
4
Receipt
  • BKash & Nagad: 15 minutes – 1 hour (regular members), within 15 minutes (VIP members).
  • Bank transfer: 2–24 hours.
  • Additional time may be required if KYC verification is needed.
Requests to withdraw deposited funds directly without placing any bets or playing any games may incur a processing fee or be declined. This measure is in place to prevent misuse of financial services.

04Bonus & Promotion Terms

All bonuses and promotions on EP444 are subject to specific terms and conditions. Each bonus offer has its own wagering requirements, validity period, and eligibility criteria.

Wagering Requirements

A wagering requirement is the number of times you must bet with your bonus funds before you can withdraw them. For example, a 5x wagering requirement on a ৳1,000 bonus means you must place a total of ৳5,000 in bets.

  • Bonus funds and real money are held in separate wallets — the bonus wallet is used first.
  • Not all games may contribute equally toward bonus wagering.
  • If wagering requirements are not completed before a bonus expires, the bonus will be forfeited.
  • Using multiple bonuses simultaneously may not be permitted.
Please Note: Bonus offers on ep444 are entirely optional. You may deposit without claiming any bonus. Without a bonus, there are no restrictions on withdrawals.

Bonus Abuse is Prohibited

Bonus Abuse is strictly prohibited. The following activities will be considered abuse:

  • Claiming bonuses using multiple accounts.
  • Placing opposing bets strategically to exploit bonus offers.
  • Sharing or transferring bonuses with others.

05Gaming Rules & Outcomes

All game outcomes on EP444 are determined by a third-party certified RNG (Random Number Generator). Each result is independent and is not influenced by any previous outcome.

  • If a technical error occurs during gameplay, the bet may be voided and the stake refunded.
  • The dealer's decision in Live Casino is final.
  • In Sports Betting, bets will be settled after the official result has been published.
  • If you're unclear on any game rules, please contact Support.
Online gaming is for entertainment purposes only — not as a source of income. Winning is never guaranteed in any game. Only bet what you can afford to lose without it affecting your daily life.

06Prohibited Activities

The following activities are strictly prohibited on the ep444 platform:

  • Gaming with illegal funds or money from suspicious sources.
  • Using automated bots or software to place bets.
  • Attempting to breach the platform's security systems.
  • Accessing another user's account or engaging in harassment.
  • Creating an account using false information or concealing your identity.
  • Conducting fraudulent transactions on the platform.

If any such activity is detected, ep444 reserves the right to close the account, forfeit the balance, and take legal action if necessary, without prior notice.


07Account Suspension & Closure

EP444 may temporarily suspend or permanently close an account under the following circumstances:

  • Serious breach of terms and conditions.
  • Refusal to complete identity verification (KYC).
  • Suspicious financial activity.
  • At the user's own request under Responsible Gaming settings.

Users may close their account at any time. If a valid balance remains, a withdrawal will be made available. Account closure requests must be submitted through support.


08Limitation of Liability

EP444 is not liable for the following:

  • Games interrupted mid-session due to loss of internet connection.
  • Issues caused by a fault or malfunction on the user's device.
  • Delays or errors caused by third-party payment gateways.
  • Force majeure events (natural disasters, cyberattacks, etc.).

However, ep444 endeavors to refund bets affected by any technical error and is committed to minimizing losses to users.


09Responsible Gaming Commitment

EP444 believes gaming should be entertainment, not addiction. To support this, ep444 provides several protection tools:

  • Deposit limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
  • Session Limits: Set a daily or weekly limit on how much time you spend playing.
  • Self-Exclusion: Lock your account for a set period of time.
  • Reality Check: Periodic reminders of time spent and amounts wagered.
Need help? To use Responsible Gaming tools Click here Or contact support.

10Changes to Terms & Legal Matters

EP444 reserves the right to update these Terms & Conditions at any time. For significant changes, users will be notified by email or platform notification at least 7 days in advance.

These Terms & Conditions are governed by the laws of Curaçao. Any disputes will first be addressed through our Support team. If unresolved, an appeal may be submitted to the licensing authority.

If any part of these terms is found to be legally unenforceable, the remaining provisions will continue in full force and effect.
FAQs
Simple answers to two common questions about our terms

EP444 offers several Responsible Gaming tools that you can manage yourself. First, Deposit Limits — set a daily, weekly, or monthly maximum deposit amount from your account settings; once set, a 24–72 hour cooling-off period applies before the limit can be increased. Second, Self-Exclusion — lock your account for a set period (7 days, 30 days, or permanently); during this time, logging in or making deposits will not be possible. Third, Reality Check — a reminder popup will appear every 30/60/90 minutes showing how long you have been playing. These settings can be found under Account > Security, or you can contact our Support team to have them configured for you.

ep444's customer support is available 24/7, seven days a week, across three channels. First, Live Chat — the fastest option; click the chat button at the bottom-right corner of the website or app and you'll typically be connected within 2–5 minutes. Second, Email — write to support@ep444.ws; general queries are answered within 2–4 hours, and more complex issues within 24 hours. Third, in-app messaging on the mobile app — simply log in to the app and message support directly. All channels offer support in Bengali. For urgent matters, Live Chat is always recommended.

Read the terms and get started with confidence

Everything at EP444 is transparent — no hidden terms. Register today and enjoy a world-class gaming experience with a 100% Welcome Bonus.

Free Registration Full Support in Bengali Fast Withdrawals
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